Legal notice

Site publisher

Florence Creuzot — Entrepreneur individuel
1 rue du Champois, 21140 Montigny-sur-Armançon
SIRET (French business number) 91284326500014
06 86 05 52 30 · contact@pisserotte-kelidoine.com
Responsible for content : Florence Creuzot

Consumer mediation

If a dispute arises between us and we cannot settle it together, you may refer the matter free of charge to the consumer mediator we are affiliated with:

Société Médiation Professionnelle
Médiateurs Associés, rue Marc Sangnier, 33130 Bègles
www.mediateur-consommation-smp.fr

Hosting

Netlify, Inc. — 101 2nd Street, San Francisco, CA 94105-2239, États-Unis.

Cancellation terms

Plans change. Here is what applies, depending on when you let us know.

More than 14 days before arrival
Full refund
Between 7 and 14 days before arrival
50 % refund
Less than 7 days before arrival
No refund

In every case the tourist tax is refunded in full: it is only due if the stay actually takes place.

To cancel, simply write to us. Refunds are issued within 5 to 10 working days, to the original payment method.

Right of withdrawal

A stay is provided on a date agreed in advance, so the fourteen-day right of withdrawal does not apply to this booking, as set out in article L.221-28 of the French consumer code. The cancellation terms above apply instead, and they give you a full refund up to fourteen days before arrival.

Personal data

The information submitted through the booking form (name, email, phone, stay dates) is used solely to process your request. It is never sold or passed to third parties, other than the payment provider. You may request its deletion at any time by writing to us.

Payment

Card payments are processed by Stripe. No banking data passes through or is stored on this site.

Cookies

This site sets no advertising cookies and no analytics trackers. Only one technical cookie is used, to remember your language.

Photo credits

The photo of the water sports club, on the Lac de Pont page, is reproduced by kind permission of the Terres d'Auxois tourist office (© OTTA – S. Ferreira).

Some photos on the surroundings page are published under a free licence by their authors: